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3.6 | 214 Reviews

18 cu. ft. Counter Depth French Door Refrigerator in Stainless Steel

Samsung RF18HFENBSR

Available in 4 Color(s)

Features

  • With its spacious capacity and counter-depth design, this refrigerator will bring a seamless look and more workable space to your kitchen.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 32 3/16"
  • Height: 70 13/16"
  • Depth: 30 1/2"
  • Energy Star Rated: No
  • Refrigerator Size: 17.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact North Texas Appliance for more details.

 
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Counter Depth Design

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

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18 cu. ft. Capacity

With our 18 cu. ft. capacity French refrigerator, you can store up to 18 bags of groceries* in a sleek 33"-wide model.

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Automatic Filtered Ice Maker in Freezer

The automatic filtered* ice maker in the freezer offers convenient access to ice. It provides filtered ice cubes and helps ensure you have ice on hand at all times.

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Twin Cooling System ®

Samsung's Twin Cooling System ® maintains cooling air for the refrigerator and freezer separately. The refrigerator air is kept at higher, near-commercial grade humidity levels to keep perishable fruits and vegetables from spoiling quickly.** Drier freezer air means less freezer burn for better-tasting frozen foods.

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LED Lighting

LED Lighting gently brightens up the interior of your refrigerator so you're able to quickly spot what you want. Its sleek design saves more space than traditional incandescent light bulbs and leaves more room for groceries.

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Surround Air Flow

Surround Air Flow helps maintain optimal temperatures and ensures air circulates for even cooling throughout the refrigerator.

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Power Freeze and Power Cool

Fast freeze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

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Two Crisper Drawers

Two crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

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EZ-Open™ Handle

This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

18 cu. ft. Capacity With our 18 cu. ft. capacity French refrigerator, you can store up to 18 bags of groceries* in a sleek 33"-wide model.

Automatic Filtered Ice Maker in Freezer The automatic filtered* ice maker in the freezer offers convenient access to ice. It provides filtered ice cubes and helps ensure you have ice on hand at all times.

Twin Cooling System ® Samsung's Twin Cooling System ® maintains cooling air for the refrigerator and freezer separately. The refrigerator air is kept at higher, near-commercial grade humidity levels to keep perishable fruits and vegetables from spoiling quickly.** Drier freezer air means less freezer burn for better-tasting frozen foods.

LED Lighting LED Lighting gently brightens up the interior of your refrigerator so you're able to quickly spot what you want. Its sleek design saves more space than traditional incandescent light bulbs and leaves more room for groceries.

Surround Air Flow Surround Air Flow helps maintain optimal temperatures and ensures air circulates for even cooling throughout the refrigerator.

Power Freeze and Power Cool Fast freeze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

Two Crisper Drawers Two crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

EZ-Open™ Handle This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

Features

  • With its spacious capacity and counter-depth design, this refrigerator will bring a seamless look and more workable space to your kitchen.
Standard Features
Cooling System Twin Cooling System™
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 3
Gallon Bins 2
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
Concealed Hinges Yes
Contour Doors w/ Smooth Finish Yes
Display Color Stainless Steel
Deli Bin Yes
Adjustable Shelves Yes
Refrigerator Design
Type 3 Door French
Color Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 2
Total Bins 7
Dairy Compartment Yes
Deli Drawer Yes
Interior Light LED (WHT) DC/12V 10 V
Internal Digital Display Yes
Shelves 3
Spill proof shelves Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle™ Yes
Built-In Automatic Icemaker Yes
Cubed and Crushed Ice Cubed
Interior Light LED
Power
Energy Consumption 594 kWh/yr
Capacity
Total Capacity 17.5 cu. ft.
Refrigerator Capacity 11.8 cu. ft.
Freezer Capacity 5.72 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 32 1/8" W x 70 1/8" H x 30 1/2" D
Product Dimensions without Hinges and Door 32 1/8" W x 68 3/4" H x 24 1/4" D
Product Dimensions with Door with Handles 32 3/16" W x 70 13/16" H x 30 1/2" D
Product Dimensions with Door without Handles 32 1/8" W x 70 1/8" H x 28 1/8" D
Product Dimensions with Doors Open 32 1/4" W x 70 7/8" H x 46 5/32" D
Product Dimensions without Hinges or Handles 32 3/16" W x 70 13/16" H x 24 5/16" D
Product Dimensions without Door without Handles 32 3/16" W x 70 13/16" H x 28 1/8" D
Shipping Dimensions 34 11/16" W x 75 1/16" H x 30 3/16" D
Net Height with Hinge 70 13/16"
Net Height without Hinge 70 13/16"
Net Depth w/o Door Handle 28 1/8"
Depth without Door (in) 24 5/16"
Weight
Product Weight 220 lb.
Shipping Weight 236 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*
10 Years 10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 32 3/16"
  • Height: 70 13/16"
  • Depth: 30 1/2"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 17.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Kitchen You Can Count On Rebate

Offer Expires: 8/27/2020 to 10/21/2020 Must be postmarked by: 1/19/2021

Receive a 10% rebate with purchase of 4 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 1/19/2021.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

66% of reviewers recommend this product.

1 Stars

The worst and a waist of money

bmyers 9/24/2020

the coils on the refrigerator constantly freeze up which keeps it from cooling. if you try to reach customer service you will be put into a never endling loop that leads nowhere. we have struggled with this appliance for five years and are replacing it tomorrow with a kitchenaid refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

18sq ft counter depth

Denisse I McCoy 9/21/2020

i am happy with the refrigerator. i love the design and size is perfect for a family if 2. looks nice and clean. the only thing that hapened is that the freezer started making a lot of ice-burn on the top freezer drawer. i increased the temperature to 0 instead of the recmended -2 and it seems that is getting better. i will give it a week and call the cervice center if mecesary. 9/21/2020
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointed

SueEllen61 9/21/2020

i told salesperson i wanted a larger fridge (had an 18 cu ft prev). she brought me to this fridge and my fault for not noticing it was listed as 18 (but is actually only 17.51). delivery was uneventful. but then i started to fill it. i cannot fit a reg sized bottle of ketchup on any shelf. only three small jars of anything fit in door bins. can only fit two sticks of butter in keeper. my brita pitcher barely fits in the door. im stuck with this fridge, but im so annoyed that regular items do not fit. my older one had to go, but i could fit so much more in it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

great looking fridge, weak seal

natP 9/20/2020

being in a condo with limited counter space i had to go with this fridge that in not as deep as most. it looks great. i love the convenience of the double door and freezer at bottom. however, the rubber seal in between the 2 door has peeled off within 6 month of use. i did not think it was a big deal but now i see condensation building. then when i open the left door water drips on the floor. i am not happy about that. i wish this could be warranty for a few years because it is not a big expense for the company and it is getting lots of use... the fridge a noisy moments too. i did not hook up the ice maker and it still proceed to make the noise even though the button is off.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Serious Decline in Quality Control

Miss Kitty 9/12/2020

origainally bought 6 years ago and is fine-i turn ice maker off and on to keep bin from overflowing, which is a slight annoyance. but..... bought another one last year for a rental property. first one delivered was loud. not normal. best buy replaced immediately without hassel. now the frieezer is icing and there is a lake of water under the crisper drawers. very dissapointed to see many current reviews with same problem. what happened samsung??
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Lost a loyal customer

Miss Kitty 9/12/2020

I have purchased 3 of these for different properties. The 6 year old fridge is operating ok. The new 1.5 year old one? NOT SO MUCH Regarding my previous review of problems with this 1.5 year old fridge, gaskets have mold, freezer compartment is icing up, water collecting under crisper drawers in fridge: Today, After 45 minutes on the phone with 4 different reps, was told I could sign up for their repair service.. When I asked if Samsung had addressed the above issues, so that I might purchase another one for a rental house, that was the answer I was given. I will not buy any Samsung fridge again. Very disappointed. In addition, impossible to get any contact info for corporate to let them know. Hey CEO!! Do you CARE??
Originally posted on Samsung.com

No, I do not recommend this product

1 Stars

Terrible Experience

Mainer 9/3/2020

purchasing this refrigerator has been the worst appliance decision i have made. the coils have frozen up over and over which makes the fan loud and eventually stop all together. i have had to defrost the unit several times. i thought i had it fixed by replacing the drain hole defroster but shortly after installing it the unit froze over again. a $1200 appliance should last more than a couple of years. generally pleased with other samsung products but this has been a big let down.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung RF18HFENBSR review…

Manny 8/30/2020

my wife and i bought this refrigerator a little under a year ago and started having problems with it less than a year after we bought it. the refrigerator is set to its recommended settings since it was delivered to us. however as of earlier this month, the fridge part of the refrigerator hasn't been cooling – and it seems like the fan that circulates the cool air throughout the cabin is not working thus causing the temperature to increase in the cabin. now, my groceries and other items are spoiling. we should not be having refrigerator problems less than a year after purchasing it. i will never purchase another samsung product again. model number: rf18hfenbsr/us serial number: **********327n
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Water leak & ice build up under drawers

Linda 8/22/2020

bought this fridge a year ago and it has water leak & ice build up under vegetable drawers. checked online and found out that this model has this issue in most cases.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Broke a month out of too short 1 year warranty

David 8/18/2020

this thing broke a month after the warranty expired. the freezer stopped working, presumably the thermostat. it gets warm and will only work again if you turn off its power (very hard to do, either have to move the whole thing to unplug or use the circuit breaker) to reset it. i have done this 3 times in the past month, and the frequency seems to be increasing. avoid.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Durability, Good customer service.

Shoeb 8/15/2020

i bought this refrigerator on 08 july from best buy. it arrived on 14th july. on 30july i found out that my refrigerator is not working. i had almost $400 worth of food in there. i called samsung, they arranged a service call ticket # 4153505307. someone just came today 8/13 to fix this refrigerator. all my food were wasted. had to carryout food. so my final word, please do not buy this product. i was a big fan of samsung, not anymore.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

I love the design! I looks great in my kitchen.

MaMabea 8/10/2020

after reading krisbert's review, i was horrified because my inner freezer front started getting frosted. i only have had it since july 23, 2020! is this a flaw or what? replaceable? i did not have the water dispenser hooked up. my last fridge was a ge profile that lasted me for 15 years+.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Excellent product super energy-efficient

Chris 7/24/2020

my samsung rf18 works extremely well. it uses very little electricity as a result of the inverter compressor which is very efficient. you have to get used to the fact that this type of system doesn't recover from having the door open quite as quickly as a regular compressor but it really doesn't make any difference, it keeps things very cold. it makes ice unbelievably quickly. the freezer is below zero at all times. it is also very quiet. the lighting is great. i do find that the refrigerator section is a couple of degrees lower temperature than the setting, but that's no big deal i just set it two degrees lower. i've had no trouble with water or icing.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

3 door refrigerator - terrible.

LEE SHATTUCK 7/7/2020

terrible product. less than 3 years old and have leaking issues. obviously i am not the only one who suffers leaks into the vegetable drawer. rotten design and i will not ever buy another samsung product again. unfortunately i bought a samsung range at the beginning of the year and am waiting for it to go wrong.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor durability

SAENGPILL KIM 7/1/2020

mine is flowing water from inside wall... so, i requested to fix it to samsung service center. i'm very afraid how much would charge to me..
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

What a piece of junk!

WHK2020 6/27/2020

i didn't buy the fridge but it was bought by the home seller. it's literally less than a year plus old as my warranty expired 2019! water been collecting under the deli drawers, i was thinking condensation but man i was wrong. it's seems to be a known issue. now i have to pay for service. stick making phone!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy this!

HKIM 6/25/2020

i bought this samsung frenchdoor refrigerator from homedepot as our second refrigerator. i plugged in the power, waited over 24 hrs to cool but never worked. both the fridge and the freezer doesn't work. contacted samsung service and was told to wait 48 hours. what kind of refrigerator needs 2 days to cool? never buy this refrigerator! after calling service again a service technician is now coming a week later.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

All around a horrible product

Jules 6/22/2020

We have had nothing but trouble with this appliance from day one. I have tried multiple arrangements with the shelves but no "design" works efficiently. In other words if you wasn't to put a half gallon of milk on the top shelf, forget about it, it won't fit. The way I have it set up so I am able to use the top shelf, eliminated the small drawer for cheeses butter etc. The first time I opened the freezer drawer I thought it was a joke. It is SO shallow that it won't fit a frozen pizza. Better eat it the day you get it. The ice maker is very loud, especially at night. The crisper drawers CONSTANTLY have a puddle of water at the bottom of them. I had it serviced and the tech told me the drain line was frozen because of the dust in the back. I removed the panel in the back, cleaned all the dust, emptied my fridge so I could shut it off to thaw out for three days to be able to "drain properly" After refilling and restarting my fridge the puddles returned immediately back in the crisper and behind/under the crispers. The doors don't close properly then mold starts to get on the rubber seal. Seriously. Do not buy this product. If you absolutely need a counter depth fridge, this is not the one for you. Keep searching.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

The freezer keeps dropping in temperature.

Salvatore 6/18/2020

this refrigerator looks nice, but that's about it. for some reason (at least once a week), the freezer drops in temperature. the ice begins to melt, and the food begins to thaw. whenever the temperature returns to the appropriate level, the ice freezes into one big block. i'm not sure why this keeps happening and i have been unable to get answers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Beautiful Fridge but comes with problems

SILVIA 6/11/2020

i bought this fridge in 2016 and a little after a year the fridge started to act up it doesn't cool properly because the coils freeze up badly. every 3-5 months i have to thaw it out in order for the fridge to cool again. i don't plan to buy any samsung fridge in the future because this fridge has been a headache for us. i wish i could get my money back for it. samsung makes good phones but not fridges.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good refrigerator, bad ice maker

Penny 6/2/2020

the ice maker has gone rogue. it makes excessive ice which spills over the edges of the tray and spills to the bottom of the freezer requiring me to "sweep out" the ice every few days.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad experience

Nick 5/30/2020

after owning for a year we had issues with the evaporator and heating coils. the problem is caused by poor design and build. i would recommend against this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Read reviews before buying!

Rosie12 5/27/2020

after one year, water started leaking into the vegetable bins. subsequently, it has been serviced several times. i just trashed a 4 year old refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

leaks water!

ruth 5/7/2020

started to leak water into crispers and bottom of refrige after about 3 years. i see that this is a common problem. is it fixable?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Avoid Like The Plague!

John 5/3/2020

repeatedly stops cooling/freezing without warning! we have to replace all of our food over and over...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Warranty? Repair?

RRussell 4/22/2020

freezer quit working. purchased in march and installed in april but samsung has the warranty expiring in feb. how does a one year warranty end up being a 10 month warranty?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

JUNK - LEAKS WATER IN BINS / FREEZES

John 4/3/2020

leaks water into the bins daily, ruins food. freezer over freezes everything. have lost $100s in ruined food. fridge is absolute junk. terrible product from samsung
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Water leaks into veggie crisper drawers

Robdom3 3/1/2020

the design is ok. the main issue is that water leaks below the veggie drawers and freezes them shut. my fridge is not hooked up to a water supply so its condensation.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Drain freezes up.

James R 2/21/2020

water builds up in vegetable bin as well as under bin. water has to be removed every other day manually from bin and once a week from under bin. can't access line to thaw it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Black Mold in Refrigerator

JulieK 1/4/2020

after a year and a half i have black mold in my refrigerator. it's everywhere deep in crevices. i am so disappointed. unuseable.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

extra door clearance Needed

Jacob 12/21/2019

why would anyone design a cabinet depth refrigerator with doors that require additional clearance space to fully open. we love our samsung fridge but very disappointed with this key flaw in design.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible

JonT 11/28/2019

constantly leaks water under crisper drawers, even after repair. freezer runs exceptionally cold or thaws, without adjusting temperature. save your money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DONT BUY A SAMSUNG REFRIGERATOR

BILL 10/30/2019

have nothing but problems since delivery we needed to have a seal replaced around the door and also we keep getting water in the crispy drawers
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible product

PPowell 10/26/2019

avoid at all costs. wouldn't cool down and wasn't under warranty because it came with our house. support people were rude and unhelpful.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do NOT do my mistake

Oskar 9/24/2019

water fills the bins& have to dump it every 3-4 days. when i contacted them, got nothing. wish samsung cares about customers & understands that this is a defect in this model and should be covered
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

bad cooling fan - don't buy

sd12 9/24/2019

i just replaced the cooling fan after less than 2 years of use & cost me $308.61. won't buy any other samsung unless they do something to restore my confidence.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Drainage Freezes Causing Frig to Fail

Bham Consumer 9/15/2019

do not buy! fiine for 2-3 months... then drainage froze causing all moister to collect in bottom of frig + lower bins. water froze at bottom of frig. spill-over into bins causing spoilage.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Everything we need

Coolboxman 7/28/2019

the crisper drawers pull out only with both doors open, shelves and bins don't adjust much and internal drain froze in less than one year causing a water leak inside fridge.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Water under crisper

Realist_cal 7/25/2019

i discovered water under the crispers and in the crispers. after four service calls its no better. looking around on-line this appears to be a common problem. any feedback or suggestions are welcome.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
5 Stars

Office Use

Dorthea Seybold 7/25/2019

we purchased this refrigerator for our offices about 3 years ago. it is a great refrigerator. super quiet, makes ice like a champ. easy to clean and holds plenty for an office of 5 people.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Freezes

KEHBC 5/6/2019

There is some temperature/draining problem with this fridge. We have had numerous repairmen come out to "fix" it with assorted parts but nothing works. If you go on YouTube and search for Samsung and ice, you'll see this is a common problem. In fact, the repair guys all said they would never buy a Samsung fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Leaks water into bins

ThomWFrom MA 4/7/2019

From day one, this fridge leaks water into the dry bins, its a common problem with this unit that Samsung does not repair or cover, also the freezer does not open all the way unless you force it, the ice maker also overflows with ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Pretty but loud

Macaron 4/3/2019

I've had this refrigerator for a little over a week. I was so pleased to find a french door refrigerator that fits in my kitchen! The doors are great and it's pretty roomy given the size. However....as soon as it was installed I was concerned about how loud it was. I sounded like a plane was getting ready to takeoff in my kitchen. I let it settle in for a bit, but found it to still be very noisy. It's to the point where it's unpleasant to be in that part of the house when the compressor is running. I figured there must be something wrong with it because I had read the reviews where people talk about how quiet and lovely this unit is. I had the technician out and he measure it at 58.8 decibels, which is just above the level of loud rain or a normal conversation. He said as long as it's under 60 dB, it's within spec. Maybe I got unlucky with having a unit that runs at the far end of their specs, but I'm an unhappy customer. I'll be staying away from Samsung purchases in the future.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Good features

Agc1 3/23/2019

I bought this refrig this month as a replacement for my 26 cu and like the smaller unit and counter depth size.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Solid Refridgerator

JimmyGen 3/3/2019

Looks great, does a good job. My only beef is it its a little too loud compared to other refrigerators I've been around.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Loud, loud, loud, noisy

Unhappy owner 2/20/2019

I bought this for its counter-depth feature. But it's so noisy that I hear the compressor noise upstairs. I have never owned a fridge this noisy! It's a piece expensive junk.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Disappointed

Ashley1234 2/16/2019

After only 2 years, I am experiencing the same issue for a second time. The coils freeze up and I have to empty both the freezer and the refrigerator to let the appliance defrost. Luckily I have a very old whirlpool refrigerator in the basement to help me out during this huge inconvenience. I am currently renovating a fixer upper and was adamant about getting Samsung appliances. Not anymore. Truly disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

temperature regulation issues

WillBeckett 2/8/2019

I purchased this a month ago and it has been a nightmare. The first unit I received caused my ice cream to be so hard that I must leave it at room temperature for 30 minutes before I can get a scoop into it. The temperature inside on the display looked normal but it was clearly much colder. I purchased a thermometer and reads the frig, freezer and room temperature and holds the mins and max of each over time. The freezer was set to 8 degrees and ranged from -16 to -29. The frig from 38 to 46. I called and talked to the customer support people and they had me do three resets, they did not work. Then they set up a replacement for me. They did this through BestBuy, where I purchased the frig. It arrived two weeks later and was clearly not new (had the handles installed already). It had the same issue but also a loud noise that sounded like a stuck solenoid, that happened two or three times a day. I have had enough. This is a design flaw and I have given up on Samsung for refrigerators. I have your cell phone and I am very happy with it. I went through Best Buy to exchange it for a GE, and hope it will do better.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Terrible noise

bb sam 1/25/2019

I purchased this refrigerator in January 2019. It looks very nice. However, about 4 times per day it makes a very loud buzzing noise for 4 seconds. I called customer service and they indicated it is normal to have this noise due to the compressor kicking on. Normally, it would not be a problem but our bedroom is close to where the main kitchen is in the house. I would not have ever purchased this if that is the noise we hear on a constant basis. This replaced 17 year old Amana that did not have this noise. I'm not happy with the purchase due to the constant noise that wakes us up at night.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great Design

undercut67 12/12/2018

I bought this about 2 months ago, and it has way exceeded my expectations!! I love that it is stainless steel, and matches my kitchen perfectly!! I was very impressed on how the shelves, were adjustable. I also love the built in ice maker, with a function to cut off if you need to. I love that it also comes with a crisper drawer, for vegetables to be stored in.
Originally posted on Samsung.com

Yes, I recommend this product

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Value